Unassigned driving
Any driving the device recorded with nobody logged in gets found and either assigned to the right driver or annotated with the reason — yard moves, a mechanic, a repositioning.
Violations are almost never a driver deciding to break the rules. They are a load that was never legal to begin with, accepted by somebody who did not check the clock first. We check it first — and we review every record of duty status the day after it is certified.
Illustration of a compliant day: 9h30 driving against the 11-hour limit, last driving at the 11th hour of the 14-hour window, break taken before the eighth cumulative driving hour. Not live customer data.
Software records the day. Somebody still has to read it. That is the part carriers skip and the part auditors look at.
Any driving the device recorded with nobody logged in gets found and either assigned to the right driver or annotated with the reason — yard moves, a mechanic, a repositioning.
Missing shipping documents, trailer numbers, co-driver details and blank annotations get flagged. These are the cheap violations that make a file look careless.
Proposed edits go to the driver for acceptance — never applied over their head. Uncertified days get chased before they age out of usefulness.
Recap of the 60 or 70-hour cycle, and where the restart lands, so tomorrow's dispatch is built on hours that actually exist.
The record and its supporting documents go into your folder, kept for the retention period and openable by you without asking us for it.
The whole compliance side of the operation, handled by people who read logs for a living rather than by a dashboard nobody opens.
Four limits run at once. Most drivers know all four; the ones that cause trouble are the two that run while the truck is standing still.
A driver may drive up to 11 hours after 10 consecutive hours off duty. It is the limit everyone knows and the one that is rarely broken, because the device counts it down in front of the driver all day.
Driving is not permitted beyond the 14th consecutive hour after coming on duty. This is the one that catches people. It does not stop for loading, it does not stop for fuel, and it does not stop while a receiver keeps the truck at a dock for four hours.
A driver can finish the day with three hours of driving time left on the 11 and no legal way to use it, because the 14 ran out first. Everything we do about detention exists because detention is the most expensive thing that can happen to this clock.
Required once eight cumulative hours of driving have passed without an interruption of at least thirty minutes. We put it in the plan at a place with real parking rather than leaving the driver to solve it on a shoulder at hour seven and fifty.
Sixty hours across seven days, or seventy across eight, depending on how your operation runs. The trap is arithmetic: a driver can be legal on every single day of the week and still arrive at Thursday with four hours available and a load booked that needs nine.
We watch the recap ahead of the week and use the 34-hour restart as a deliberate decision — timed to land where the truck is going to sit anyway, not called in a panic after the hours have already gone.
The tool that rescues an awkward appointment time. A qualifying pair — one period of at least seven consecutive hours in the sleeper, plus a second of at least two hours off duty or in the sleeper, adding up to at least ten — means neither period counts against the 14-hour window.
The important part is that it is decided before the load is accepted and the driver is told. A split discovered at midnight, at a dock, by a tired driver, is not a plan.
General information about federal hours-of-service and ELD rules as we apply them in daily dispatch. It is not legal advice, and rules change. Your operation may fall under an exemption or a state variation — we confirm which apply to you during onboarding, in writing.
Devices fail, the regulation expects it, and a carrier is judged on the procedure rather than the failure. We run the same checklist every time, so there is never a decision to make at the roadside.
Written notice of the malfunction to the carrier, on the day it happens. This is the piece most carriers cannot produce afterwards.
The current day and the previous seven get rebuilt on paper graph grids from whatever records exist, so the file has no gap.
The driver continues on paper logs. Blank grids stay in the truck for exactly this reason, not as an afterthought.
The carrier has eight days to repair or replace the unit. If more time is genuinely needed, we prepare the extension request to the field administrator.
If it is on the FMCSA registered list, we can work with it. We ask for read access to your existing account rather than selling you hardware, because we do not sell hardware.
Connected to the diagnostic port with a dedicated display. The most common setup and the simplest to support at an inspection.
A port module paired to the driver's device. Convenient, and the setup where we most often find unassigned driving from a dropped pairing.
ELD logging inside a larger fleet platform. We work in your portal rather than asking you to run a second system alongside it.
When FMCSA revokes a device, carriers get a defined window to replace it. We watch the list and tell you before it becomes your problem.
An audit is only frightening when the paperwork has to be assembled from scratch. Kept properly throughout, it is a folder you already have.
We do not edit driver logs to hide driving time, and we will not take on a carrier who asks us to. A record of duty status belongs to the driver, edits require the driver's certification, and falsified records are what turn a routine roadside inspection into an out-of-service order and an intervention. Where a record is genuinely wrong, we prepare a DataQ challenge with evidence instead — which works, and does not put your authority at risk.
We will read them and tell you what an investigator would notice — unassigned driving, uncertified days, missing annotations, a recap heading for a wall on Thursday. Fifteen minutes, whether or not you end up working with us.